CLAIMS EXECUTIVE – MARINE HULL CLAIMS
In this full-time position, across our offices in Helsinki, Mariehamn, Oslo or Stockholm, you'll play a key role in handling claims, making a difference for our customers.
Join our Marine Hull Claims Service teams across our offices in Helsinki, Mariehamn, Oslo and Stockholm. This is a full-time position where you will be responsible for providing claims handling assistance to our assured shipowners and brokers which mainly, but not exclusively, operate from the Nordic countries.
The role involves managing a variety of hull and machinery, and loss of hire related lead claims, including machinery breakdowns, salvage operations, collisions, and groundings.
Alandia delivers swift and relevant first-class claims service experience to our customers. Maintaining our customer relationships is essential, alongside the capability to proactively manage claims, provide technical assistance both internally and externally as well as collaborate efficiently within a team to also offer trainings and presentations.
The successful candidate will work in close cooperation with the underwriting and loss prevention departments and will be supported by dedicated and knowledgeable colleagues. Alandia offers an engaging work environment where you can use and enhance your skills within an organization committed to long-term relationships with its customers and an ambitious growth strategy in the marine insurance sector.
Key Responsibilities
- Manage lead hull & machinery and loss of hire claims.
- Appoint and supervise surveyors, lawyers, and other third-party service providers.
- Analyze and review survey reports and other relevant documents.
- Assist and advise assureds on repair options.
- Maintain extensive contact with assureds and brokers.
- Advise assureds and brokers on all aspects of marine hull and loss of hire
claims. - Work collaboratively with our underwriters and loss prevention department and participate in related exercises and seminars.
Candidate Profile:
- A background in nautical or marine engineering with seafaring experience is preferred.
- Prior experience in handling marine claims is required.
- Having a practical, solution-oriented approach is key to succeeding in this role.
- Proficiency in English and a Nordic language, both in writing and speaking, is essential.
- A strong motivation to learn and share knowledge.
- Understands the importance of building and maintaining strong professional relationships and has the skills to achieve this.
Who are we
At Alandia, our mission is to make a difference by managing risk, protecting value and creating opportunity. As an insurance company with a focus on Marine, Cargo and Boat insurance and with 85 years of experience, Alandia provides claims management and insurance products that support proactive customer behaviour, reduce customer suffering and use of resources.
Headquartered in the Åland islands and with offices in Helsinki, Stockholm and Oslo. Alandia employs approximately 120 professionals.
In 2022, Alandia had a total insured hull value of €29,9 billion. Alandia is a public limited insurance company with the rating A- with a stable outlook.
What you can expect from us
- Competitive salary and benefits package.
- Flexible working arrangements.
- Supportive team and open-minded culture.
- Continuous learning and career development opportunities.
- Exposure to brokers and clients in the marine insurance industry.
- Opportunity to travel internationally.
We look forward to your application at the latest 13.12.2024.
For any further enquiries, please feel free to contact:
Johan Henriksson, Head of Marine Claims,
+46 707870407
- Department
- Claims Service
- Locations
- Helsinki, Mariehamn, Finland, Stockholm, Oslo
- Remote status
- Hybrid Remote
Benefits
-
Lunch
As an Alandia employee, the cost of your lunch is subsidised, helping you to maintain a healthy lifestyle throughout your working day. -
Flexible working hours
We understand the importance of work-life balance, be it to accommodate responsibilities outside of work, engage in other interests or simply take some time out. Therefore, we offer the opportunity of flexible working hours to all Alandia staff. -
Insurances
Regular staff and temporary employees with at least one-year employment contracts are granted a discount of 25% on their yacht insurance. Travel insurance is granted to all ordinary employees and to temporary employees with at least one-year employment contracts. -
Health, wellness and leisure
We believe in looking after the physical and mental health of our employees, and as such have implemented a wellness allowance as part of our benefits package. As an Alandia employee, you are entitled to 400 Euro (or 4000 SEK in Sweden) per year. This can be spent on leisure and fitness activities such as swimming, gym membership or massages.
Workplace & culture
Our values are at the heart of everything we do, and central to both the service we provide our customers and the internal culture of our company. Here are what our values mean for you as an employee:
Accountable
We believe in empowering our staff, and trust every member of our team with the autonomy and responsibility to carry out their role. For our part, we are responsible for providing every member of staff with the knowledge, the technology and the training they need to thrive.
Progressive
Alandia was founded by entrepreneurs, and that spirit lives on in our company to this day. We encourage all our staff to be proactive, creative and entrepreneurial in their work.
Committed
Our people are our most important asset, and we are committed to their fulfilment at work. We believe in lifelong learning, and provide numerous opportunities for personal and professional growth within Alandia, from leadership development to furthering specific skill sets and subsidised academic qualifications.
About Alandia
Alandia is an insurance company with focus on Marine, Cargo and Boat insurance. With over 80 years of experience Alandia provides superior marine insurance expertise and claims service to its customers by creating long-term relationships in a committed and accountable way. Headquartered in Aland islands and with offices in Helsinki and Stockholm Alandia employs approximately 120 professionals. alandia.com
CLAIMS EXECUTIVE – MARINE HULL CLAIMS
In this full-time position, across our offices in Helsinki, Mariehamn, Oslo or Stockholm, you'll play a key role in handling claims, making a difference for our customers.
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